Customer Service

Privacy & Security
The website does not store or capture personal information.

If you request information from via this website the details you key are emailed to the appropriate persons so we may respond.

We may later choose to contact you again, to provide you with further information, you will be given the opportunity to be excluded from further contact from the At any time in the future, if you wish to be excluded from marketing correspondence then please contact us, see our contact page for details.

We do not use cookies or other techniques for collecting user information from the site and we will not collect any information about you except that required for system administration of the Webserver.

This privacy policy only covers other links within this site to other websites are not covered by this policy.

Use of Cookies

Protecting our customers is at the heart of everything we do at Motoring Classics and protecting your information is no exception. We use "cookies" to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookies are uniquely assigned to you, and can only be read by a webserver in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Motoring Classics services or websites you visit.

Cookies on Motoring Classics

These cookies are classed by the Information Commissioner’s Office (ICO) as 'minimally intrusive'

NameTypical contentExpires
_utmarandomly generated number1 day
_utmbrandomly generated number30 minutes
_utmcrandomly generated numberwhen you close your browser
_utmzrandomly generated number and information on how the site was reached
(e.g. direct or via a link, organic search or paid search)
6 months


Blocking Cookies

Most browsers allow you to refuse to accept cookies. For example:

  • in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

  • in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the 'Auto-Complete' Repeat Prescriptions feature on this website.


Deleting Cookies

You can also delete cookies already stored on your computer:

  • in Internet Explorer, you must manually delete cookie files;

  • in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.


Returns & Replacements

Damage and shortages must be reported in writing within 7 days of receipt to or 01993 707200. If emailing, please include your name, order number, the reason for the return in the email, and whether you would like a refund or exchange. If calling, please have this information available. Return postage and packaging costs must be paid by the customer. Unless the return is due to our error, in which case you will be refunded for the return delivery cost, standard or least expensive method of delivery only. If you choose an alternative method of delivery you will be liable for any extra cost.

If we are not notified of damage, shortages or incorrect items as above, you agree to indemnify in full against any losses we suffer as a result of your failure to notify us within the specified period. Non receipt of order

If you have received notification of dispatch, but not received your order within 7 days for UK mainland, 15 days for Europe and Rest of the word. Please contact and will be happy assist you. .


Office Opening Hours
Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 3pm
Saturday Closed
Sunday Closed
Payment methods accepted